No Free Coffee Terms & Conditions
Shipping & Returns Policy
No Free Coffee Store offers shipping rates from $10 - $12 for all domestic orders. Please allow 2-3 weeks for your order to process. Some items are made for pre order and may take up to 3-5 weeks to ship out.
International Orders are limited to select Countries and rates will be calculated at Checkout.
Thank you for your order! We hope you’re happy with your order. If you are not satisfied for any reason, we will be happy to accept a return.
We only accept returns from orders placed on email@example.com. No Exchanges. All refunds will be credited in the method of payment you used on the original purchase. Original shipping costs are unfortunately non-refundable.
Please contact us if a product is defective, damaged, or different from what you ordered at firstname.lastname@example.org
Order Cancellation Policy
We want you to get your order as soon as possible, so we begin processing it immediately after you place it. Please review your order very carefully prior to clicking the 'Place Order' button on checkout page.
If you have questions about your order, please contact us at email@example.com
Please Note: All international packages are subject to Customs, Duties, and Search. We are not responsible for Duties, Taxes, Customs Fees, and any additional fees encountered during the shipping process. If you refuse to accept the incurred fees and the package is determined unclaimed, denied, or otherwise refused, No Free Coffee will not provide any form of refund nor reship the order.
For APO or FPO military addresses, please keep in mind that transit times may be prolonged due to government clearance protocol.
We know how important your order is, No Free Coffee provides our customers with the option to track your package. If the tracking information states that your items have been delivered but you have not received it, please check with your neighbors as they could have received it by mistake. Speak with family, roommates, etc. in the event they received it on your behalf. The package may also have been left with property managers or an apartment office.
OUR RIGHT TO REJECT YOUR ORDER OR CANCEL A CONTRACT
Fulfillment of all orders on the Platform is subject to availability. We explicitly reserve the right not to accept your order for any reason. We also reserve the right to cancel a Contract by written notice to you in the following situations, without being liable for any damage or costs other than repayment of any amount received from you in relation to the Contract we cancelled:
SHIPPING CARRIER DELAYS
Please keep in mind that we rely on the same tracking provided to a customer once a package leaves our facility. If you have a concern regarding your delivery and your tracking link shows your package is in-transit, please contact the shipping carrier for further detail.
In the unfortunate event that your tracking information states your order was delivered but you did not receive it, please email firstname.lastname@example.org for further assistance. Please note that we are not required to replace your missing merchandise, as it is up to the discretion of our customer support team to come up with a resolution per individual case.